Vaidam Health Opens First Information Centre in Ethiopia to Guide Patients Seeking Treatment Abroad

Accessing advanced and affordable healthcare can often be a daunting journey, especially for patients in Ethiopia seeking specialised treatments that may not be locally available. From navigating international hospitals to finding trusted doctors and understanding treatment plans, the process is filled with uncertainty, complex logistics, and financial planning. For many Ethiopians, India has long been a preferred destination for cutting-edge medical care. 

To bridge this gap and provide seamless medical travel support, Vaidam Health, India's most trusted medical travel assistance company, officially inaugurated the Vaidam Information Center (VIC) in Ethiopia on April 16, 2025, at the Hayahulet Awraris Tsega Business Center, 5th Floor, Office Number E02. 

This marks a significant milestone in Vaidam's mission to bring quality, global healthcare within reach of Ethiopian families by offering on-the-ground assistance and personalised support.

Redefining Access to Global Healthcare

Ethiopia, like many emerging economies, has made commendable progress in strengthening its healthcare system. From better hospitals to trained professionals, access to basic medical care has improved significantly. But when it comes to complex and highly specialised treatments, such as advanced cancer therapies, cardiac surgeries, organ transplants, neurosurgery, infertility treatments, or cutting-edge procedures like robotic surgeries, many patients still need to look beyond borders for the best possible care.

Furthermore, getting treatment abroad could be a complex process.  Among the significant difficulties that families encounter are:

• Difficulty Finding Reliable Information: Finding trustworthy, updated information about reputed hospitals, experienced specialists, and the right treatment options can feel like walking in the dark without a map.
• Travel and Visa Concerns: Managing a health emergency while arranging travel, accommodation, and visas can be emotionally and physically exhausting.
• Cost Uncertainty: Patients frequently struggle to understand the actual cost of their treatment without adequate assistance. Uncertain pricing, hidden fees, and concerns about insurance coverage only make things more stressful.
• Language and system unfamiliarity: Explaining serious health issues in a foreign language, especially when you're unfamiliar with how the healthcare system works, can be incredibly challenging.
• Lack of Post-Treatment Support: Once the procedure is done and patients return home, follow-up care becomes a big concern. Who will coordinate with the treating doctor? What if complications arise later?

How Vaidam Bridges Local Needs with Global Expertise?

With Vaidam's new Information Center now open in Ethiopia, patients and their loved ones finally have a trusted local place to turn to when planning treatment abroad. Whether it's understanding treatment options, choosing the right hospital, or arranging travel, the center offers support every step of the way, making the whole process feel less confusing and much more manageable.

Trained representatives are on hand to guide families from the very first consultation to follow-ups after returning home, ensuring no one feels alone on their healthcare journey.

Here's How VIC Ethiopia Can Help:

• Personalised Treatment Guidance: VIC offers consultations to understand the patient's health condition and connects them to top specialists in India, Turkey, or Germany.
• Hospital and Doctor Selection: Based on patient needs, Vaidam helps shortlist the best hospitals and globally accredited doctors known for their expertise in specific treatments.
• Cost Estimation: VIC provides accurate, transparent quotes from hospitals, helping patients make informed financial decisions.
• Visa and Travel Support: The center helps with scheduling flights, hotel reservations, airport transportation, and medical visa paperwork.
• Telemedicine Support: For initial medical opinions and second opinions, VIC facilitates video consultations with top specialists before patients travel.
• Post-Treatment Follow-Up: The facility continues to assist patients with medical reports, prescription inquiries, and follow-up consultations even after they have returned to Ethiopia.

Here’s Why Vaidam Could Be Right for You?

Vaidam Health isn't just any medical travel platform; it's India's first to be accredited by NABH (National Accreditation Board for Hospitals & Healthcare Providers), a mark of quality and trust. With over 120,000 patients from 120+ countries relying on Vaidam for their treatment journeys, it has become a global name in safe, reliable medical travel support.

Vaidam's platform makes sure patients get the care they need by integrating technology, medical knowledge, and empathy with patients.

What Makes Vaidam Unique:

• Rated 4.7/5 on Google Reviews and ranked "Excellent" on Trustpilot.
• Offers end-to-end service: consultation, travel, hospital coordination, and follow-up.
• Committed local support groups throughout Asia and Africa.
• Collaboration with top-tier Indian hospitals like Medanta, Apollo, Fortis, Max, Manipal, and several other renowned medical institutions.

Why Ethiopians Choose India for Medical Treatment?

India has become the go-to destination for thousands of Ethiopians seeking affordable, world-class medical treatment. Because of its internationally recognized facilities, highly skilled medical professionals, and cutting-edge technologies, India provides state-of-the-art infrastructure for robotic surgery, cancer proton therapy, transplants, IVF, joint replacements, and more.

• Affordable care: World-class healthcare is far cheaper than what most patients would pay in Western countries.
• English-speaking doctors: Simplifies communication and understanding.
• Reduced waiting times: In India, scheduling an appointment and receiving treatment are far quicker than in other nations.

Through the Vaidam Information Center in Ethiopia, patients now have a direct bridge to this healthcare ecosystem without the stress of navigating it alone.

A Unified Goal: Enabling Patients with Knowledge

Vaidam Health's unwavering commitment to the Ethiopian community was showcased during the vibrant and warm grand opening of the VIC in Hayahulet Awraris Tsega Business Center. The event was filled with a spirit of international collaboration and progress, highlighted by the presence of esteemed doctors and the joy of Ethiopian patients who had previously received exceptional treatment through Vaidam Health. The celebration marked a new chapter in fostering better healthcare access, with many patients expressing their gratitude for the life-changing care they received.

Speaking at the launch, co-founder Mr. Pankaj Chandna from Vaidam Health remarked:

"Our goal is to provide access to high-quality healthcare that is both affordable and within reach. Ethiopia has always been a key partner in our journey, and this center is a promise to the people of Ethiopia to walk with them at every step of their treatment journey."

Several Ethiopian patients who had previously traveled to India through Vaidam shared their testimonials at the event. Their heartfelt stories spoke of life-changing surgeries, successful cancer recoveries, and renewed hope.

Watch this video to learn more about the event:

A Vision for the Future: Advancing Healthcare Beyond Boundaries

With the successful launch of the VIC in Ethiopia, Vaidam Health continues to expand its footprint across Africa, offering localised services in countries like Uganda, Nigeria, Kenya, and Tanzania. Every center aims to be a comprehensive hub prepared to inform, empower, and give patients the confidence to seek care outside of national borders.

This center is more than just an office; for Ethiopians, it represents a doorway to health, healing, and hope.