“I came to Istanbul with the assistance of Vaidam Health after being diagnosed with Scoliosis. I absolutely recommend their services to others.”

- Established in 2006, Hisar Intercontinental Hospital Istanbul is a prominent private multidisciplinary medical centre offering advanced diagnostic and treatment services in a comfortable environment.
- Accredited by the prestigious Joint Commission International (JCI), it upholds stringent standards in treatment safety, medical personnel qualifications, surgical procedures, and anaesthesia quality.
- It received its initial JCI certification in 2006 and has maintained its accreditation through successful recertifications, ensuring adherence to over 1,500 criteria.
- Hisar Intercontinental Hospital offers comprehensive packages that combine diagnostic and therapeutic procedures, providing cost savings of 30-70% compared to separate treatments.
- The facility prioritises ethical conduct and patient-centric care, ensuring high standards of professionalism and moral integrity among its staff.
- International Patient Services;
- Recognised as a preferred choice for international patients, it has treated over 8,000 patients from 40 countries, particularly from Europe, the Gulf region, Great Britain, and the CIS countries.
- Each patient benefits from personalised care, including a dedicated coordinator and interpreter who assists them throughout their stay, ensuring effective communication in their native language.
- International Patient Services facilitate visa arrangements, travel logistics, insurance coordination, electronic medical records, local accommodations, and dietary accommodations, offering discounted hotel rates and other essential services, like catering to the diverse needs of its international clientele.

- ISU Medical Park Gaziosmanpaşa hospital complex, which has been serving in the Gaziosmanpaşa district of Istanbul since 2015, has been operating as a modern university hospital since the first quarter of 2018 as a result of the cooperation with Istinye University.
- The hospital is equipped with ultra-modern technology and world-class healthcare services in diagnosing and treating diseases.
- The doctors at this hospital are experts in their domain and treat the patients with impeccable success rates.
- The hospital serves 197 hospital beds and 15 operating rooms in a closed area of 67000m2.
- There are 15 ultra-modern operation theatres.
- ISU Medical Park Gaziosmanpaşa, with which IstSalus has a contract, provides services in the following branches Cardiology, Neurology, Gynaecology, Urology, Plastic, Reconstructive, and Aesthetic Surgery, Oncology.
- The hospital has raised the standard of clinical care in Istanbul.
- Emergency facilities are available at the hospital and the patients with life-threatening acute conditions are admitted round the clock.

- Medical Park Hospitals Group is a renowned healthcare provider in Istanbul, Turkey, known for its state-of-the-art facilities, exceptional medical expertise, and patient-centric approach.
- It is a multi-speciality group with hospitals located across different districts of Istanbul, Turkey.
- The Group follows a strict code of ‘healthcare for all,’ meaning every patient receives the same exceptional level of medical treatment without any discrimination.
- They have also been accredited by TÜV SÜD, EBMT (European Bone Marrow Transplantation Joint), and the European Community for Non-Relative Bone Marrow Transplantations.
- The Group became members of the US International Bone Marrow Transplantation Association, the International Organ Transplantation Association, and the International Cellular Therapy Association.
- It is the first hospital in Turkey to be certified as a “Baby-Friendly” facility.
- The hospital has been ranked as the best hospital in the country by the international healthcare consultancy firm Healthcare Global Enterprises (HCE).
- It achieved a five-star rating in HCE’s 2017 findings and was recognised for its excellence in cardiology, oncology, and neurology.
- The hospital was named Europe’s best private hospital by the organisation in 2016 and has also won awards from other leading healthcare authorities, such as the Joint Commission International (JCI) and the World Health Organisation (WHO).
- International Patient Services;
- Patients from the Middle East, Europe, Asia, and North America entrust Medical Park doctors for their treatments.
- The multilingual, multicultural staff at the International Patient Center (IPC) offers numerous special services and amenities to make the stay of the patients and their family members comfortable and memorable.
- International Patient Services include a range of amenities such as airport transfers, visa assistance, personal assistants, Wi-Fi Internet, apartment and airline ticket bookings, and accommodation for accompanying persons.
- Help desk sections are available at each complex to guide medical tourists and offer translation services in over 40 languages, including English, Dutch, French, German, Russian, Spanish, and more.

- Established in the year 2000, Memorial Hospitals Group Istanbul comprises 11 hospitals and 2 clinics.
- It is the first Turkish hospital to have a Joint Commission International, USA accreditation for quality health care.
- It is also the first hospital in Turkey to join the American Hospital Association (AHA).
- It became the first hospital in Turkey to execute a blood-type incompatible liver transplant.
- The hospital received its first license from the Ministry of Health for organ transplantation.
- More than 1.8 million cases are treated at this facility every year.
- Over 35,000 International patients from 100 countries have been treated at Memorial Healthcare Group.
- Memorial Hospitals Group performs a staggering 90,000 procedures annually, including over 3,600 cardiovascular surgeries, approx 400 kidney transplants, and 12,000 angiographies.
- The International Patients Services department has served more than 167 countries. It offers services such as interpreters, transport and accommodation arrangements, and visa assistance.
- This group of hospitals has been awarded more than 300 international quality accreditations. Among the numerous awards and accreditations they have received, some include:
- TURKAK Accreditation
- ISO 15189:2022
- Laboratory Services Licence Certificate
- Turkish Standards Institute Quality Certification
- EFI Accreditation
- American Embryology Accreditation
- Digital Category Big Thought Award (2018)
- Digital Category Big Thought Award (2019)
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Mersin Medical Center, Mersin
- Mersin City Training and Research Hospital, the largest healthcare facility in the Mediterranean Region, is a multi-specialty hospital with a high level of technological infrastructure.
- The hospital was opened in February 2017 with a ceremony by President Recep Tayyip Erdoğan and Prime Minister Binali Yıldırım.
- The hospital has a capacity of 1300 beds and 210 beds in the intensive care unit offer the comfort of 5-star hotels.
- Wi-Fi services are provided free of charge to the patients of the hospital.
- Every room has TV and patients are asked about TV channels that they want to watch.
- The special food or on-demand food lists are prepared by experienced cooks in the kitchen.
- The hospital is the first among the projects within the scope of the Public-Private Partnership (PPP) Model to be funded through a financing deal.
- In 2014, it was recognized with the ‘Best PPP Project’ award by the prestigious eponymous magazine.
- The hospital was assessed by the international nonprofit organization HIMMS for digital hospital qualifications and rated as a Digital Hospital or EMRAM (Electronic Medical Record Adoption Model) Stage 6 hospital.

- Established in 2017, I.A.U. V.M. Medical Park Florya Hospital is a multidisciplinary hospital with 300 bedded capacity and is accredited by J.C.I.
- The hospital provides a wide array of medical treatments such as Cardiac Surgery, Oncology, Obstetrics & Gynecology, General Surgery, Orthopedics, etc.
- Different modern diagnostic methods such as Biopsy, Transesophageal echocardiography, Colonoscopy, Hormone Tests, and Heart M.R.I. are available in the hospital.
- They have a team of highly professional medical staff who can speak numerous languages for the patients' comfort, such as Arabic, English, French, German, Greek, Russian, Swedish, Turkish, and Romanian.
- The hospital is based on the 360-degree concept of service, and the patient is treated through a world-class healthcare infrastructure.
- The rooms are designed according to different needs and offer the comfort of a 5-star hotel.

- Medicana International Istanbul Hospital is located in Istanbul, Turkey's largest city.
- It is part of the Medicana Health Group, one of Turkey's largest health sector investors.
- The hospital is accredited by the Joint Commission International (JCI).
- It meets the UNICEF and WHO criteria for the Baby-Friendly Hospital Initiative (BFHI).
- The hospital won the Best Private Hospital in Turkey award at the 2021 Global Health and Travel Awards.
- It received the Best Hospital for Neurology in Istanbul award at the 2020 European Healthcare Awards.
- It won the Best Hospital for Oncology in Turkey award at the 2019 Global Health and Travel Awards.
- It was awarded the Best Hospital for Orthopaedics in Istanbul at the 2018 European Healthcare Awards.
- It received the Best Hospital for Cardiology in Turkey award at the 2017 Global Health and Travel Awards.
- It serves tens of thousands of patients annually and has experience comparable to that of the best clinics in Europe.
- International Patient services;
- The hospital excels in medical tourism, especially in cardiology, general surgery, neurosurgery, cardiovascular surgery, in vitro fertilisation, organ and tissue transplantation, ophthalmology, oral and dental health, plastic surgery, and cosmetology.
- Full-time interpreters in English, Russian, Arabic, Kurdish, and Somali are available 24/7.
- The hospital offers free interpreter services and airport pick-up and drop-off for international patients.

- American Hospital Istanbul is a Super Speciality hospital which was established in 1920 by US Navy Admiral L. Bristol.
- The hospital has received prestigious accreditations, including Joint Commission International, USA (6 times) and various ISO certifications for quality patient care, environmental management, and information security.
- It was one of the first hospitals in Turkey to utilise the microinjection method, helping 3,000 couples become joyful parents. It offers more than 8 techniques for treating male and female infertility and procedures to safeguard reproductive function.
- Additionally, their echocardiography lab is recognized by the European Association of Echocardiography and holds a Global Mobility Certificate from UnitedHealthcare Global.
- The hospital serves more than 220,000 patients and conducts over 10,000 operations each year.
- It is the official partner of the MD Anderson Cancer Center.
- This facility has also achieved LEED Platinum Certification, the highest level of recognition granted by the Leadership in Energy and Environmental Design (LEED) green building rating system.
- The hospital has also received recognition from various associations, including the European Society of Cardiology, the Turkish Society of Cardiology, the Turkish Society of Medical Oncology, the Turkish Society of Urology, and many others.
- International Patient Services - American Hospital Istanbul offers services to foreign patients, such as language assistance, visa support, telemedicine, travel assistance, and stay arrangements.

KOC University Hospital, Istanbul
KOC Hospital is one of the non-profitable institutions named after Vehbi Koc. It became operational in 2014. So far, the hospital has treated 6000 inpatients and 65000 outpatients, out of which 1600 were international patients. The campus spreads across an area of 220,000 meters squares. There are 404 single inpatient rooms and 73 Intensive Care Units,13 operating rooms, and 14 intervention rooms. The hospital is a part of KOC University offering authenticated medical knowledge.
The International Patient Services Department makes sure that people coming from other countries are facilitated in every aspect. Right from the moment you post a query, the hospital team starts the assistance. Your airport picks up arranged before you arrive at the airport. Language interpretation staff is also available. A person is assigned to you, who will be with you all the time
The KOC University Hospital is accredited with
- ISO 9001:2015 Quality Management System
- ISO 14001:2015 Environmental Management System

Medipol University Hospital, Turkey’s largest private healthcare investment, incorporates four hospitals - General, Cardiovascular Surgery, Oncology and Dental hospitals. The hospital offers modern architecture, state-of-the-art modern technology, and qualified medical staff making it shine out bright in national and international arenas.
Quality and Accreditation in Medical Services
Medipol Education and Health Group in Turkey, when combined, make Turkey’s one of the best hospitals with a new generation of technology - Medipol University Hospital. The health complex provides the Joint Commission International (JCI) accredited health services to patients all over the world. The hospital strives to improve the quality of life of patients with new advances in treatments and techniques.
Additional Services
Visa assistance, Accommodation (near the clinic), 24/7 ATM, Transfer from airport to clinic & vice-versa, Blood Bank, 24/7 pharmacy, etc.

- Established in 2016, Istinye University Hospital is a multidisciplinary medical facility and a member of Liv Hospital Group.
- The hospital is JCI and ISO 9001 certified, which indicates a high level of quality services.
- It brings the impeccable service of the Liv Hospital and academic approach of the University of Istinye under one roof.
- This university hospital not only conducts education and research activities but also provides tertiary healthcare services.
- The team of doctors performs more than 5,000 kidney transplants and 1000 liver transplants every year.
- The patient rooms are designed for maximum comfort just as a 5-star hotel.
- Every month, more than 100 international patients get treatment from the hospital.
- It is one of the few hospitals in Turkey which has a pediatric Intensive Care Unit.

- Acibadem Healthcare Group is Turkey's leading private healthcare provider and a part of the global IHH Healthcare network. Since its first hospital opened in 1991, Acibadem has grown into a comprehensive healthcare ecosystem.
- Internationally accredited by JCI across its entire hospital network, Acibadem is renowned for its clinical excellence, investment in technology, and integrated patient-centred care, setting international standards in medicine.
- Acibadem has earned numerous international and national accolades, including:
- JCI Accreditation for all hospitals in the group is a gold standard for quality and safety.
- ITIJ Award for "Medical Provider of the Year."
- ICERTIAS Award for "Best Quality Private Hospital in Turkey."
- LEED Gold Certification for environmentally friendly hospital design.
- ISO 15189 Accreditation for its central laboratory, a first in Turkey.
- Horizon Interactive Awards for its digital health platforms.
- Recognised among Capital Magazine's top employers in Turkey.
- The group has achieved significant milestones in clinical practice and technological innovation:
- A pioneer in Robotic Surgery: Extensive use of Da Vinci, Mako, and Navio robots in urology, orthopaedics, and general surgery.
- Leader in Digital Health: Developed proprietary hospital information systems like Cerebral Plus and Astore, used in over 10 countries.
- Co-developed the 3 Tesla Intra-operative MRI with Siemens, enhancing neurosurgical precision.
- Operates a FIFA-Accredited Sports Medicine Centre.
- Houses one of the most advanced Genetics Diagnostic Centres in the region.
- Affiliated with Acibadem University, integrating cutting-edge research and medical education directly into clinical practice.
International Patient Services
Acibadem provides a seamless healthcare experience for thousands of international patients annually with end-to-end support:
- Pre-arrival Medical Opinion: Patients receive treatment plans and cost estimates from top specialists before travelling.
- Visa & Travel Assistance: The dedicated team provides visa invitation letters and assists with coordinating travel arrangements.
- Airport Transfer: Complimentary airport pick-up and drop-off services for patients and their companions.
- Multilingual Interpreters: Professional interpreters for major languages (English, Arabic, Russian, etc.) ensure clear communication.
- International Patient Lounge & Coordinator: A dedicated lounge and a personal coordinator offer fast-tracked services and personalised guidance.
- Accommodation & Concierge Services: Assistance with booking nearby hotels and serviced apartments.
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