Time has gone when a doctor, dentist, or any other health practitioner in any health organization would be solely able to deliver quality care that satisfies their patients. Delivering healthcare requires effective teamwork, positively affecting patient safety and outcome. Increasing co-morbidities and increasing complexity of specialized care need an effective team.
Such an effective team from Bumrungrad International Hospital, Thailand, visited Delhi, India, for a Medical Tourism Conference. It was a perfect opportunity for Vaidam to host a meeting and deliver an ideal example of teamwork. The international group was an excellent benchmark of partnership and principles, providing a practical approach to delivering quality patient care.
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The International team was led by their Chief Marketing Officer, Rajeev Ranjan. The group comprised designated health professionals, representatives, and leads from different regions.
Mr. Pankaj Chandna, the Co-founder of Vaidam, discussed the ambition of delivering quality patient care with high performance through patient-focused teams.
He said, "To ensure safe and high-quality care, it is essential to have dependable teamwork and collaboration across disciplinary, technical, cultural, and organizational boundaries."
Mr. Manish Chandra, another Co-founder of Vaidam, said, " The healthcare system connects all of our lives, and the quality of the teamwork within that system impacts the patient's experiences and the outcomes."
About Bumrungrad International Hospital, Bangkok
Bumrungrad International Hospital, founded in 1980, is renowned worldwide for providing top-quality healthcare services that meet international standards. The Thai name Bumrungrad means "care for the people." Being one of the largest private multi-specialty hospitals in South East Asia, the hospital has patients visiting from Cambodia, Myanmar, South Asia, the Middle East, Europe, Africa, etc.
This hospital is a specialized facility that offers advanced medical care and has more than 45 different centers, namely Clinics, namely, Breast Centre, Arrhythmia Centre, Bumrungrad Robotic Surgery Centre, Orthopaedic Centre, Diagnostic Radiology & Nuclear Medicine, Digestive Disease (GI) Centre, Plastic (Cosmetic) Surgery Centre, Fertility Centre & IVF Clinic, Heart (Cardiology) Centre, Children's (Paediatric) Centre, Spine Institute and many more.
Conclusion
The visit was an excellent learning opportunity, not just for Vaidam but also for the International team. They learned how Vaidam's office operates and delivers exceptional patient care. And we learned how the International team provides outstanding patient care by adopting a vast team-based culture by transparently communicating with members and patients.
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