Tell Us About Yourself
I am Nadhim from Iraq. I came to India for my 5 months old grandson Sajjad.
What brought you to India?
I wanted to consult a pediatric cardiologist for my grandson, who had a hole in his heart.
How did you choose the hospital for your checkup?
While I was looking for the best pediatric cardiac surgeons in India, somebody told me about Vaidam Health. I posted a query on their website and received a call back from one of their case managers, Noufal. He helped me with the list of topmost doctors and their profiles. He also got me hospital opinions and associated quotes.
How was your visit to India arranged?
After I decided to visit the Fortis Memorial Research Institute, Gurgaon the case manager helped me to get the Visa Invitation Letter from the hospital. The visa application process was also done by the Vaidam team. I only had to give my information. Other than this, the accommodation was also arranged by the team as per my preferences. Our pickup and drop off from the airport was also arranged by team members. They facilitated my trip very smoothly.
What was your experience at the hospital?
After I arrived in India, I was picked up from the airport and my appointment was scheduled with Dr. Vijay Agarwal. He took a detailed medical history of my son and heard me patiently. He conducted the physical examination advised further investigations. After the reports came back, the doctor advised having a surgery called VSD closure for my grandson. The surgery went successfully and Sajjad is recovering well.
Tell us about your overall experience of the visit.
My entire visit was great. Everything was arranged by Vaidam and went on systematically. It was hassle-free. Moreover, the treatment in the hospital went well and successful. The entire staff was co-operative and sensitive to all my requirements. Thanks to the team and the hospital for the support.
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