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Online doctor consultation
Mastercard Exclusive Benefit

Online Doctor Consultation for Mastercard Cardholders

Connect with experienced doctors through secure teleconsultation and receive expert medical advice from anywhere.

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Why Patients Choose Online Doctor Consultation

Before travelling for treatment, many patients prefer to speak with a specialist online to understand their condition better.

Teleconsultation helps you:

  • Get expert medical advice from experienced specialists
  • Avoid unnecessary travel and hospital visits
  • Understand treatment options and estimated costs
  • Share medical reports for professional review
  • Make confident decisions about your treatment
Doctor discussing medical report with patient

Eligible Mastercard cardholders may access teleconsultation services and expert medical guidance through this platform. Depending on the card category, cardholders may be eligible for complimentary teleconsultation and second medical opinions.

Check Your Mastercard Eligibility

Enter your BIN no. (First 6/8 digits of your Mastercard)

Exclusive to World Elite™ Mastercard®, World Mastercard®, Platinum Mastercard® and Titanium Mastercard™. Exclusive to eligible cardholders.

Everyday medical guidance

Consult experienced doctors online

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General Physician Consultation

Discuss common symptoms, ongoing conditions and preventive care.

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Pediatric Consultation

Speak with a doctor about your child's health and development.

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Gynecology Consultation

Get private guidance for women’s health concerns and follow-up.

How your online doctor consultation works

01

Share patient details

Tell us your symptoms and medical concern.

02

Check Mastercard eligibility

Our team confirms the applicable cardholder benefit.

03

Select a doctor and time

We coordinate a suitable specialist and appointment.

04

Join securely online

Connect by video and receive clear next-step guidance.

Global healthcare support

Global Network of Doctors and Hospitals

Patients can access a large network of experienced doctors and internationally accredited hospitals through our medical partner network.

Doctors from leading hospitals

Multispecialty medical expertise

International treatment guidance

Trusted healthcare network

This network ensures patients receive reliable medical advice from experienced healthcare professionals.

Why Patients Trust Vaidam

Vaidam makes it easy for patients to connect with experienced medical specialists through secure online consultations. Our care team supports you at every step—from reviewing your reports to scheduling the consultation—so you can receive reliable medical guidance with ease and confidence.

Speak with an Expert Doctor Online

Connect with experienced specialists through teleconsultation and receive professional medical guidance for your health concerns.

  • Convenient online consultation
  • Expert second medical opinions
  • Trusted medical advice