Abdisamad Salad Hussein from Somalia was diagnosed with Auditory Neuropathy sometime back. He did not receive any immediate treatment due to which he started having hearing loss. Finally, he decided to visit India and get a final solution to his problems.
Auditory neuropathy is a hearing disorder in which the inner ear is able to detect the sound but fails to send it to the brain. If not treated, it can also lead to complete hearing impairment or deafness. The cause may involve any damage to the auditory system or the auditory nerve.
While he was looking for the best ENT surgeons in India, he happened to chance upon the website of Vaidam. He posted his query about is an ailment and soon after he received a call back from one of the case managers. She explained Mr.Hassein about the best ENT surgeons in India and also sent their profiles. She suggests some good hospitals. Finally, he decided to visit Artemis hospital, Gurgaon.
Next step was the visa application. The entire process was facilitated by the team. The case manager arranged the visa invitation letter from the hospital. Another team member assisted the patient in the visa application form. Mr Hussein received the medical eVisa within 72 hours. Other than this, his accommodation was also arranged as per his preferences. His airport pickup and drop off was also set up.
After completion of the entire process, he came to India on June 15, 2019. He was received by a team member and taken to the hotel. Thereafter, his appointment was fixed with a senior consultant at ENT Surgery at Artemis hospital. During the appointment, a detailed case history was taken and the patient was sent for further investigations. Only after the reports came back, the doctor confirmed that the patient will need a cochlear transplant surgery. Soon the surgery was performed successfully. He stayed at the hospital for a few days. During his discharge, he had a detailed session by the doctor about post-operative instructions and lifestyle changes that he would need to make.
When asked about his overall experience in India, he replied that he was utterly impressed by all the services and courtesy provided by the team.