Tell Us About Yourself
I am Hazim Shallan from Iraq.
What brought you to India?
I had been a diabetic patient for a while. As a result, I developed diabetic retinopathy in both eyes. It started affecting my vision. Hence, I needed some immediate treatment. This was when a friend of mine recommended me that India is widely known for providing the best treatment in India. Soon After I started looking for the best eye doctors in India.
How did you choose the hospital for your checkup?
While I was looking for the hospitals, somebody told me about Vaidam Health. I posted a query on their website and received a call back from one of their case managers. He helped me with the list of topmost doctors and their profiles. He also got me a few hospital opinions and associated quotes.
How was your visit to India arranged?
After I decided to visit Medanta Hospital Gurgaon, the case manager helped me to get the Visa Invitation Letter from the hospital. The visa application process was also done by the Vaidam team. I only had to give my information. Other than this, the accommodation was also arranged by the team as per my preferences. My pickup and drop off from the airport was also arranged by team members. They facilitated my trip very smoothly.
What was your experience at the hospital?
After I arrived in India, I was picked up from the airport and my appointment was scheduled with Dr Sudipto Pakrasi. He took a detailed medical history and heard me patiently. He conducted the physical examination advised further investigations. After the reports came back, the doctor told explained to me the treatment in detail. I underwent vitreoretinal surgery.
Tell us about your overall experience of the visit.
My entire visit was great. Everything was arranged by Vaidam and went on systematically. It was hassle-free. Moreover, the treatment in the hospital went well and successful. The entire staff was co-operative and sensitive to all my requirements. Thanks to the team and the hospital for the support.