Tell us about yourself
I am Ellen Mwanjakwa from Malawi.
What kind of medical issues did you have?
I am 5 months pregnant, but recently I was diagnosed with Hepatitis B. After consultation and further investigations, I was advised to come to India for appropriate treatment due to limited resources in Malawi.
How did you choose the place of your treatment?
While I was looking for the best liver hospitals in India, I stumbled upon the website of Vaidam Health. I posted a query on the website and got a call back shortly after that. The team asked me to share my reports to get an opinion from some of the best hepatologists in India. In a short time, with the help of my case manager, I was able to choose Venkateshwara Hospital for the surgery.
Tell us about the procedure of visa application.
I was entirely assisted by the Vaidam team to do this. They helped me to get a Visa Invitation Letter by the hospital and also applied for the Visa. The procedure went on smoothly without any obstacle.
How did you arrange your pick up and stay in India?
Everything from my airport pickup and place of accommodation was arranged by the Vaidam team. They asked me about my preferences for the accommodation and booked the place as per my requirements.
How did your treatment go?
I arrived in India on 4th of February. Soon after I reached my hotel, my appointment was scheduled with the doctor. He was very humble in conversation and a patient listener. He asked me for a detailed medical history and about my current symptoms. Later, he did some physical examination and ordered further hepatological investigations. After the reports came back, my treatment was started shortly. The doctor also explained to me in detail about the post-operative lifestyle changes that I would need to make after going back.
Tell us about your overall experience of the visit.
My entire visit was great. Everything was arranged by Vaidam and went on systemically. It was hassle-free. Moreover, the treatment in the hospital went well and successful. The entire staff was co-operative and sensitive to all my requirements. Thanks to the team and the hospital for the support.