Treatment Cost includes surgical fees, doctor’s fees, lab tests, medicine, room fees It does not include treatment of any unrelated illness or procedures other than the one for which this estimate has been prepared.
Is it the actual cost or just an estimate?
This is an estimate. The information is intended as a guideline based on past history and is not a guarantee of future costs.
What is the difference between Economy and Premium package
Economy - Shared rooms in Premium hospitals or Single room in less fancy Hospitals Premium - Highest level of accreditations and facilities.
Can an attendant stay with me in the hospital?
During the patient’s hospitalization period, one attendant can stay with the patient in single room at no extra cost. The food and stay of the attendant would be complimentary.
How does one pay for the treatment?
Advance deposit of the treatment cost to be made at the time of admission in the hospital. If the actual cost of treatment is lower than the amount submitted, hospital will refund the amount at the time of discharge.
Do the hospitals in India accept health insurance?
If you have health insurance that’s internationally valid/ valid in India, please alert the hospitals about it. If it’s an approved insurance provider, hospitals might request you to get an advance payment guarantee which you will have to co-ordinate from your home country.
What additional documents and information is needed from my doctor?
Carry all your previous medical reports including X-Ray, MRI, CT scans (films and reports), ultrasound images, blood investigation reports, discharge summary (If any) and other relevant documents.
How soon can the investigations be scheduled?
Usually between 1-2 days of your arrival. Your appointemnt with the doctor is pre-booked by us.
What does the cost for surgical treatment exclude?
Any drugs prescribed following patient’s discharge from the hospital Any care or service relating to any complications that may arise, which is not related to the Patient’s Surgical Treatment (additional costs will be charged to Patient in accordance with the Hospital’s standard charges prevailing at the time of the complication.) Any service or care relating to major complications that may arise during the Patient’s operation, which necessitates Patient’s transfer into an Internal or External Specialized Intensive Care Unit. Additional costs relating to the said major complication treatment will be charged to the patient in accordance with the standard charges prevailing at the time of the complication. Any in-patient stay extension in the hospital, with regard to the initial length of hospitalization, in relation to the Patient’s surgical treatment, and decided upon, due to medical reasons, by the patient and the surgeon. In such an event, costs relating to the in-patient stay extension will be charged to the Patient and paid by the Patient immediately to the Hospital.
How can I get Medical Visa for travelling to India?
After you have chosen the hospital, we assist you in medical visa invitation letter for Visa to India Once you decide on getting the treatment done, please send us the passport details of all the persons travelling.
What is e-Visa?
E-tourist Visa to India is an online facility through which one can apply for visa to travel to India. Government of India has now made it applicable for Medical Travel too.
Who will be dealing with details of my case during my trip?
Each patient is assigned to a Patient Relationship Manager (PRM) who will take care of all details relating to their visit and successful return & recovery.
What are the important Instructions for International Patient to travel in India?
International patients will have to submit the travel request form including airline, passport, and visa information. Always keep important emergency numbers with you. Credit cards /Debit cards / travellers cheque are the safe mode of payment; however in many situations cash would be required, so try to keep some local currency in hand.
TRAVEL and STAY
Will you assist in airport transfers?
Yes, you will be received and dropped at the airport by our Concierge team. The service is complimentary.
Can I travel immediately after the treatment?
Travel back to your native place will depend entirely on period of recuperation for your treatment. You can travel back based on the doctor’s advice.
Where do I stay?
The Patient Relationship Manager will share stay options with you. Usually a comfotable stay starts from USD 20 per day. Before you leave for your trip, we work with you to make sure you are booked in an accommodation of your choice & liking. Alternatively you can do the booking online. We will recommend you the popular websites to do so.
I don’t know anything about my destination country. Will I be safe?
India is a safe place for tourists. The hospitals and places near to it are verified by us. On arrival you will receive CONCIERGE kit from us about the city and Tips and Tricks to make your stay easy.
Can I book my own travel arrangements?
Yes. You can book the flight and stay and share the details with us. Your pick-up from the airport is complimentary. Vaidam Conceirge is there at evey step to keep your movement and stay comfortable.
During the treatment
Can I meet the doctor before the treatment?
You will meet the doctor (more than once) before the procedure starts. Usually medical tests are conducted before the Doctor decides the line of treatment. Doctor will consult you at every step.
What if I want more options after arrival?
We encourage patients to be fully informed about treatment and available options. On arrival, your patient manager will be happy to arrange second opinion or treatment in other hospital of your choice.
What if something goes wrong?
The medical centers we deal with have invested millions of dollars & would not like to have the adverse affect of any negative publicity affecting their business. They take great care to make sure that the patient is satisfied and the results are successful. At the same time any surgery or medical procedure entails risk & successful results cannot be guaranteed by anyone.
Can I have more than one medical procedure at the same time?
Yes, it may be possible. However, this will, depend on the doctor’s assessment of your case. This may be more cost beneficial.
After the treatment
What about "after-care"?
Depending on your treatment you will be advised on the "after-care" program. We help you there as per the doctor's recommendation. We do arrange Medicines, Nurses, Doctors, Physiotherapists at home.
Can I go "sight-seeing"?
Yes, we will be happy to take you around. Check from the Patient Relationship Manager about our complimentary travel plans.
What about follow-up care after I return from my trip?
The Patient Relationship Manager contiues to be at your service after your return. We will help you with follow-up consultations with the doctor, reports, medications and any other help you may need.